Every year the travel industry is marked with significant changes. In 2019 it experienced many trends that left a trace. Words such as experiences, digitalization, and behaviour were popping... Read more
The dynamics of the travel environment can sometimes be overly complicated. Not so long ago, the traveler's attributes, behaviours, and demands were more simplistic and practical to address.... Read more
With the unprecedented increase in tourism in recent years, destinations have been experiencing an impact on the social, cultural and economic environments. This is partly due to the increase in... Read more
"A home away from home" is the single standard that any excellent hotel should be offering clients. Providing comfort, uniqueness, and a variety of experiences is on the "must-do's" list of... Read more
Sustainable Tourism or the “green revolution” is not just a trend, it has become a responsibility – a lifestyle choice for each one of us. Following the green trend means to adjust your actions to... Read more
Aviation's ever-increasing competition and customer complexity have drawn companies' attention to strategies. Aiming not only to surpass the competition but also to captivate customers,... Read more
Investing in a good UX strategy can be the perfect solution to retain customers in the digital world. The online travel industry is becoming a crucial part of the travel and tourism sector.... Read more
It is no secret that the airline industry is doing very well. With technology disrupting services, the smart carriers are learning to take advantage of every single touchpoint of the customer... Read more
A new generation is taking its place in the travel industry. After Millennials and their indecisiveness and Generation Z's open-mindedness, we come to Generation Alpha (those born after 2010). The... Read more
In this modern day and age tourism is no longer a complete word without being followed by experience. Food and travel combined have been a great combo for the creation of unforgettable... Read more
The customer journey will most likely be unforgettable if great improvements in the passenger experience occur. Travelling is always meant to be pleasant, however, the simplest problem can turn... Read more
Enhancing the customer experience and personalization have been in the travel industry players' minds lately. With a wide variety of solutions available in the market, it's easy to find ways to... Read more
The concept of hospitality wellness becomes more relevant over the years as people’s desires, in regards to travelling and tourism, changed. The wellness industry has been experiencing a boom as... Read more
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